C2 Vertical Safety AB distributes products made by some of the world's best manufacturers in our industry. The highest quality is a matter of course and therefore we can also provide long guarantees. If problems arise with any of our products that need to be addressed by the manufacturer, please let us know. You can do this here.

To report a claim, follow these steps:

  1. Click on "New complaint".
  2. Fill in the form with all the information.
  3. Once you have finished sending the information, you will receive instructions on where to send the faulty product.
  4. Remember to file a case for each product. This will speed up the process when the products arrive.

To report a complaint, click on the button below.

New complaint

Complaints and returns are sent to:

C2 Vertical Safety AB
c/o CELOG AB
Libro Ring Road 3
752 28 Uppsala, Sweden

Return

Are you returning a product? Download return documents here.
For English: Download our return form here